Buying our Products
Buying our Products
Selling Your Items
Selling Your Items
Exchange & Return
Exchange & Return
Delivery & Storage
Delivery & Storage
Furniture Care Tips
Refurbishment & Repair
Refurbishment & Repair
Most of our pieces have had a past before reaching you. With a little care and gentle cleaning, thoughtful placement and simple preventive habits, they can continue to serve beautifully for many more years.
Caring for them is not just maintenance, but a way of honouring the history they come with.
1. For Wooden Materials
A. How do I care for wooden furniture?
Wood is a natural, living material — it ages, breathes, and tells stories over time. With a little care, it will stay beautiful for years to come.
1. Keep away from direct sunlight and heat to prevent the surface from fading or cracking.
2. Wipe spills promptly with a soft, dry or lightly damp cloth. Avoid prolonged contact with water.
3. Clean gently — avoid harsh chemicals or abrasive cleaners.
4. Use coasters and mats to protect against heat, moisture, and scratches. This will also prevent ring marks and discolouration on the surface.
5. Apply wood oil or polish occasionally if needed.
6. Expect natural variations and signs of age — they’re part of the wood’s character.
1. Keep away from direct sunlight and heat to prevent the surface from fading or cracking.
2. Wipe spills promptly with a soft, dry or lightly damp cloth. Avoid prolonged contact with water.
3. Clean gently — avoid harsh chemicals or abrasive cleaners.
4. Use coasters and mats to protect against heat, moisture, and scratches. This will also prevent ring marks and discolouration on the surface.
5. Apply wood oil or polish occasionally if needed.
6. Expect natural variations and signs of age — they’re part of the wood’s character.
B. There are marks and scratches on my wooden furniture, is that a problem?
Not at all. With pre-loved pieces, light wear, colour variations, and patina are natural and expected.
These signs of age are part of the piece’s character and story.
These signs of age are part of the piece’s character and story.
C. How should I care for furniture with a veneer surface?
Veneer surfaces should be treated with a little extra care. Avoid excessive moisture, heat, and direct sunlight, as veneer can lift or warp over time.
Clean gently with a soft, dry or slightly damp cloth, and avoid harsh chemicals or abrasive cleaners.
Clean gently with a soft, dry or slightly damp cloth, and avoid harsh chemicals or abrasive cleaners.
D. How can I prevent infestation and care for my furniture?
1. Keep furniture in a dry, well-ventilated space to discourage pests and mould.
2. Avoid placing items directly against damp walls or floors.
3. Wipe surfaces regularly and keep surrounding areas clean.
4. Inspect furniture occasionally for signs of pests, especially in hidden corners and joints.
5. If you notice any signs of infestation, isolate the item and contact us promptly for further assistance or a professional for treatment.
With pre-loved furniture, occasional checks and good care go a long way in keeping your pieces healthy and long-lasting.
2. Avoid placing items directly against damp walls or floors.
3. Wipe surfaces regularly and keep surrounding areas clean.
4. Inspect furniture occasionally for signs of pests, especially in hidden corners and joints.
5. If you notice any signs of infestation, isolate the item and contact us promptly for further assistance or a professional for treatment.
With pre-loved furniture, occasional checks and good care go a long way in keeping your pieces healthy and long-lasting.
2. For Fabrics and Leathers
A. How do I maintain fabric upholstery?
Vacuum regularly to remove dust. Blot spills immediately (instead of rubbing).
For deep cleaning, engage a professional upholstery cleaner.
For deep cleaning, engage a professional upholstery cleaner.
B. What about leather items?
Keep leather away from direct sun and strong air-conditioning to prevent drying or cracking. A leather conditioner can be used occasionally if needed.
3. For Metals
A. How do I care for brass or metal fittings?
Wipe with a soft dry cloth. Patina on brass is natural and often appreciated — polish only if you prefer a brighter finish.
B. How should I clean mirrors and glass?
Spray cleaner onto a cloth (not directly on the mirror) and wipe gently to avoid streaks and moisture seeping into the frame.
4. For Vintage Items
A. Are imperfections considered defects?
No — with second-hand items, gentle wear, patina and age marks are part of their story.
They do not necessarily affect function, and many customers appreciate the character they add.
They do not necessarily affect function, and many customers appreciate the character they add.
B. Can I refurbish or refresh the item later?
Yes. Many pieces can be refinished or reupholstered over time.
If you need vendor contacts for upholstery, rattan repair, or professional cleaning, we have some recommendations. You can find more information in our “Refurbishment and Repair” section of the FAQ.
If you need vendor contacts for upholstery, rattan repair, or professional cleaning, we have some recommendations. You can find more information in our “Refurbishment and Repair” section of the FAQ.
C. Any general tips to make vintage pieces last?
A little care goes a long way.
Keep vintage pieces away from direct sunlight, strong heat, and damp areas, as these can cause fading, warping, mould, or cracks over time.
Wipe surfaces regularly with a soft dry or slightly damp cloth, and avoid harsh chemical cleaners. For wooden pieces, coasters and placemats are your best friends, they help prevent water rings, stains, and heat marks.
Most importantly, use each piece with care and kindness. Vintage furniture may already carry some age and character, but with gentle everyday handling, it can continue to serve beautifully for many more years.
Keep vintage pieces away from direct sunlight, strong heat, and damp areas, as these can cause fading, warping, mould, or cracks over time.
Wipe surfaces regularly with a soft dry or slightly damp cloth, and avoid harsh chemical cleaners. For wooden pieces, coasters and placemats are your best friends, they help prevent water rings, stains, and heat marks.
Most importantly, use each piece with care and kindness. Vintage furniture may already carry some age and character, but with gentle everyday handling, it can continue to serve beautifully for many more years.