Buying our Products
Buying our Products
Selling Your Items
Selling Your Items
Exchange & Return
Exchange & Return
Delivery & Storage
Delivery & Storage
Furniture Care Tips
Refurbishment & Repair
Refurbishment & Repair
1. Items we take in
A. I have some pre-loved items, would you buy them from me?
In short, yes — we do buy second-hand items.
That said, we curate what we carry in our store and look for pieces with character, craftsmanship and good value. This includes solid wood furniture, designer or mid-century pieces, antique and vintage finds, statement mirrors, brassware, porcelain, and unique décor or collectables.
As each piece is different, we will need to review the items before confirming a purchase.
That said, we curate what we carry in our store and look for pieces with character, craftsmanship and good value. This includes solid wood furniture, designer or mid-century pieces, antique and vintage finds, statement mirrors, brassware, porcelain, and unique décor or collectables.
As each piece is different, we will need to review the items before confirming a purchase.
B. What kind of items do you take in? Do you take in everything?
We don’t buy in everything — we select items carefully.
As a small team with limited space and resources, we choose pieces based on their condition, design, demand, and storage requirements.
If we pass on your items this time round, it doesn’t mean they aren’t lovely — they just may not be the right fit for us at the moment.
Items we generally do not take in (non-exhaustive list):
- Home Appliances
- Beds (Residential Mattress & Bedframes)
- Selected Sofas
- Chinese Rosewood (Sofa Sets, Dining Sets, Console)
- Selected bulky items such as wardrobes, built in items
- Items made from animals & etc…
As a small team with limited space and resources, we choose pieces based on their condition, design, demand, and storage requirements.
If we pass on your items this time round, it doesn’t mean they aren’t lovely — they just may not be the right fit for us at the moment.
Items we generally do not take in (non-exhaustive list):
- Home Appliances
- Beds (Residential Mattress & Bedframes)
- Selected Sofas
- Chinese Rosewood (Sofa Sets, Dining Sets, Console)
- Selected bulky items such as wardrobes, built in items
- Items made from animals & etc…
2. Reaching out to us
A. How do I show you my items?
Please send us a few clear photographs — front, side and any close-ups (especially of wear, patina or damage) to our Purchasing Team WhatsApp at 9823 9026.
You can include a brief note including material, age, brand (if any), your preferred timeline and price expectations.
If the items appear suitable after our WhatsApp assessment, we may arrange a viewing appointment. As our team is small, we are unable to conduct house visits without a prior photo review. We appreciate your understanding.
You can include a brief note including material, age, brand (if any), your preferred timeline and price expectations.
If the items appear suitable after our WhatsApp assessment, we may arrange a viewing appointment. As our team is small, we are unable to conduct house visits without a prior photo review. We appreciate your understanding.
B. Why are my items rejected?
Please don’t be disheartened. We review many items daily and make decisions based on space, suitability, and cost. You’re always welcome to reach out again with other pieces in the future.
C. How long does the process take?
We aim to reply within 7 working days — sometimes quicker, sometimes slower depending on store traffic.
As we are a small team, replies may occasionally be delayed. Do give us a friendly reminder if you haven’t heard back. Thank you! 😊
As we are a small team, replies may occasionally be delayed. Do give us a friendly reminder if you haven’t heard back. Thank you! 😊
D. Can you appraise my items and give a valuation offer?
At the moment, we do not provide formal appraisal or valuation services.
We usually take the lead from the sellers. If you have a price in mind, feel free to share it with us and we’ll be happy to review based on the item’s condition, style, and suitability for our store.
We usually take the lead from the sellers. If you have a price in mind, feel free to share it with us and we’ll be happy to review based on the item’s condition, style, and suitability for our store.
E. Why don’t you take in items on consignment basis?
We buy our items directly instead of taking them on consignment.
This allows us to handle cleaning, repairs, and pricing immediately, and to plan our limited space more effectively.
Consignment usually involves a longer sales timeline, and we prefer to keep things straightforward for everyone.
This allows us to handle cleaning, repairs, and pricing immediately, and to plan our limited space more effectively.
Consignment usually involves a longer sales timeline, and we prefer to keep things straightforward for everyone.
3. Collection and payment
A. Do you pay cash?
Yes — we buy with cash or bank transfer upon collection.
Our offer amount depends on the item’s condition, any refurbishment needed, our manpower and logistics costs, and its resale value.
Our offer amount depends on the item’s condition, any refurbishment needed, our manpower and logistics costs, and its resale value.
B. Do you offer pickup?
Yes, we offer islandwide pickup. Once the deal is confirmed, our team will arrange a date and time that works for both you and us.
Simply leave the items at their original location, our team will handle all the moving.
Simply leave the items at their original location, our team will handle all the moving.
C. What if my items are damaged?
Light wear or patina is fine — we restore many pieces in-house.
However, heavy structural damage, water rot, woodworm infestation or mould will be subject to review and assessment.
However, heavy structural damage, water rot, woodworm infestation or mould will be subject to review and assessment.